Returns & Refund

Thank you for shopping here at Swim Buddies.

If you are not entirely satisfied with your purchase, we're here to help so please contact the office at Swim Buddies on info@swimbuddies.co.uk or 01642 918749. For returns - You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


For refunds - Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping - You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Contact Us - If you have any questions on how to return your item to us please contact us at info@swimbuddies.co.uk or 01642918749


Return & Refund Policy: Swim Buddies Junior Learn to Swim Academy Ltd, www.swimbuddies.co.uk business information. Swimming Lesson bookings are Not Eligible for refunds.


How To Return Your Item: Swim Buddies Ltd, East Clock House, Leven Road, Yarm, TS159JF.

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